Lingo Communications announced that it recently completed the implementation of its Cloud Contact Centre solution to power Tahoe Forest Hospital’s new Covid-19 Call Centre service. The rapid implementation of the Lingo Cloud Contact Centre solution was an amazing accomplishment. This truly life-saving implementation was deployed in less than one week to meet the urgent need […]
Bidgely in partnership with Electric Ireland announced the introduction of an AI-powered customer engagement solution delivered via email and web portal that creates new customer value from smart meter data. With the roll-out of approximately 2.4M smart metres in Ireland over the next three years, the customer-centric programme will provide appliance-level consumption insights based on […]
Triggered by sales that exceeded more than three times the local demand, Teeela, a Kuwaiti toy start-up, reports experiencing a 900% YOY growth and reveals expansion plans in the MENA region. Teeela is the first company to provide customised gift wrapping services for the toys purchased by customers via its application. This innovative feature allows […]
LexisNexis InterAction has expanded its partnership with Akin Gump, an AmLaw 50 firm with 20 offices around the world. InterAction will be accessible to all lawyers and advisors. Akin Gump, which has used InterAction in its marketing department since 2007, selected the solution as its firm-wide business development platform after a competitive market review and […]
EI-Technologies MENA by Neo-Dis.com, the CRM partner providing technology consulting services and CRM multi-cloud implementation in the Middle East, is reinforcing its regional presence in the UAE to further expand its reach in the MENA region, with an aim to support businesses in their digital transformation using robust and innovative platforms. As an independent Salesforce […]
A consortium led by Italian state lender CDP is working on a sweetened offer for Atlantia’s stake in Autostrade per l’Italia in a last-ditch attempt to salvage talks over the fate of the motorway business. CDP, together with co-investors Macquarie and Blackstone, have been negotiating with Atlantia on Autostrade since last year to try to […]
Salesforce CRM launches Sales Cloud 360 to support virtual sales activities. Companies using this new technology, which can quickly transform their business digitally and boost sales and productivity. Notably, most businesses affected by the pandemic are expecting to return to growth this year. However, the shift to everything-from-home calls for companies to quickly develop and […]
Accor and Cvent have partnered to create a new solution for B2B leisure contracts that will be rolled out across 3,500 hotels from April 15. The tool will handle the management of leisure RFPs. The product facilitates the end-to-end tracking of leisure contract creation, from making inquiries to hotels to charging rates. Cvent is a […]
Oaky has integrated with Cendyn‘s eInsight CRM to offer hoteliers the best of expert upselling and refined email management, simultaneously. The Oaky Cendyn integration allows Oaky upselling to take place within Cendyn’s eInsight ecosystem, enabling hoteliers to manage Oaky emails via Cendyn’s platform and seamlessly incorporate their upsell initiatives into their current email sequences. Hoteliers […]
Announces the first customer data solution to connect, validate, and enrich customer data from all offline and online sources, improving customer relationship management (CRM), marketing, and analytics outcomes for brands. Neustar Inc., a global information services and technology company and announced the launch of Neustar Unified Identity™, the only end-to-end identity management solution that enables […]
