Text Request, a business texting platform, announced new integrations with six customer relationship management (CRM) platforms — HubSpot, Mindbody, FranConnect, Pipedrive, SugarCRM, and Clio — as well as with email marketing service Constant Contact. These updates to the SaaS tool were built to meet growing customer demand for seamless communication between the texting platform and […]
SoftBank Corp has announced that it is forming a capital and business alliance with Axiata Digital Advertising Sdn. Bhd, a Kuala Lumpur-based data and AI company that offers integrated digital marketing solutions in nine Asian countries (Malaysia, Singapore, Indonesia, Thailand, Cambodia, Philippines, Sri Lanka, Bangladesh and South Korea). ADA is a group company of Axiata […]
Main Street America (MSA) launched Main Street Online, a new tool to help businesses grow and strengthen their online and e-commerce capabilities. Supported by GoDaddy, the tool assesses the unique needs of individual small businesses through a series of questions and offers customised guidance for implementing and maximising solutions to improve their digital presence. The […]
If your company uses SAP‘s enterprise resource planning (ERP) system, it is about time to start thinking about the future. SAP has announced that it will end support and maintenance of its current ERP system at the end of 2025. Consequently, many companies will be facing an update or migration to a new system. NEW […]
Pipeliner CRM has announced new updates for its Organisation Chart feature. The release introduces new customer-driven enhancements to help sales teams access in-depth information, win new clients, retain existing clients, and increase revenue by connecting with prospects, identifying their challenges, and providing actionable solutions. Pipeliner CRM is a sales application platform that provides its users […]
LivePerson, Inc., a producer of conversational commerce and AI software, and Google Cloud announced a partnership that aims to improve contact centre worker productivity using artificial intelligence. LivePerson’s Conversational Cloud and Google Cloud Contact Centre AI’s Agent Assist are currently integrated. This should provide agents with real-time recommendations while they are working with customers. The […]
Amazon Payment Services (APS), the payments processing unit of the e-commerce giant, has partnered with insurer Zurich International Life to offer digital payments for Middle East customers. With the partnership, Zurich’s clients can now make e-payments for insurance premiums across all products in local currencies without incurring conversion fees. APS acts as the single point […]
Adobe announced the next generation of its Real-time Customer Data Platform (CDP), the only enterprise application architected from the ground up for first-party data-driven customer acquisition and engagement. Adobe Real-time CDP helps brands activate known and unknown customer data to manage the entire customer profile and journey seamlessly in one system, without the need for […]
Innov8tif Solutions has launched new applications on the Joget Marketplace to offer real-time and automated identity verification capabilities on the Joget open source no-code/low-code application platform. The Joget Marketplace enables customers, partners and third-party innovators to leverage new applications, plugins and solutions to address their digital transformation needs. The two new applications published by Innov8tif are EMAS™ e-KYC […]
Video CX Platform Hippo Video rolled out its latest feature based on HubSpot‘s custom workflow actions API so customers can efficiently automate across both platforms. This update comes as a response to the increased traction seen for Hippo Video among HubSpot’s users. Hippo Video is currently the only HubSpot integrated video platform covering user’s video […]
