News

TideSmart and Reveal announced they have partnered to offer Reveal’s enterprise-grade analytics solution, F2F.AI, to US-based companies. Reveal’s solution records face-to-face interactions between customers and employees for competitive intelligence, sentiment, compliance, training, bias management and other operational needs. Reveal is the leading analytics technology for face-to-face interactions and transactions – the blind-spot in the customer […]

Fiserv, Inc. has launched EnteractSM, a new, cloud-based customer relationship management (CRM) platform for financial institutions. Built on Microsoft Dynamics 365, Enteract enables financial institutions to grow market share and deepen customer relationships by providing bankers with insights to customer data and activity while streamlining service processes and customer onboarding. Enteract features a Microsoft Azure-based […]

Aisera announced that it has significantly enhanced its Customer Service & Customer Experience (CX) solutions. The company has expanded the AISM platform to fortify Customer Service and CX products with comprehensive Revenue Acceleration, Billing, Subscriptions, Customer Support, and other business processes automation. This expansion augments and improves the entire Customer Experience—delivering deeper Customer Intelligence and […]

Fanplayr, a company in the online behavioural personalisation and artificial intelligence space, announces it will continue its global expansion with a presence in the Middle East and North Africa through a partnership with Magnify Solutions – a woman-led reseller based in Dubai. The new partnership will allow Fanplayr to bring its full line of eCommerce […]

Doceree Inc., a global network of physician-only platforms for programmatic marketing, announced raising a pre-Series A funding for an undisclosed amount led by existing and new investors. The company will utilise the fresh capital to expand its programmatic offerings and advance the efficiency and effectiveness of physician marketing. Doceree is the only platform in this […]

Facebook is launching a new service, called Bulletin, that allows writers to publish free and paid newsletters that can be posted to the web, sent to subscribers’ inboxes, and shared across Facebook. “The goal here is to support millions of people doing creative work,” Facebook CEO Mark Zuckerberg said. At launch, Facebook has signed up […]

Shindig introduces a patented virtual lobby functionality; a virtual experience where event attendees can mingle, network and conduct private business on the platform. The innovation is designed for both virtual events and hybrid events. For virtual events, it allows a meeting place where all those attending individual sessions, panels, tracks or exhibit booths in a […]

Izhar Shay, Israel’s former Minister of Science and Technology, serial entrepreneur, senior high-tech executive and venture capitalist, has been appointed Chairman of the Board of Directors at Kendago. Kendago is a digital marketing group that specialises in performance-based advertising for leading global companies and manages advertising budgets above $100M annually. Shay’s appointment is a substantial […]

Futurism is set to present its next-gen eCommerce platform at the eCom World. As a trusted digital transformation (DX) partner for 1000-plus fortune companies, Futurism aims to reinvent the entire eCommerce landscape with its flagship eCommerce platform, Dimensions. “We are excited to be a part of the world’s largest eCommerce event. As a digital transformation […]

Media solution provider Brand Networks announced the expansion of Snapchat‘s API capabilities to enable a business presence on the popular social channel at a multi-location retailer’s store level. By leveraging existing partnerships and direct integrations, Brand Networks has built a technology solution that enables a brand to develop Snap content that is automatically published as […]