Visa is partnering with artist Micah Johnson, the former second baseman and outfielder for the White Sox, Dodgers, Braves and Rays, in building a program to support artists in the creation of non-fungible tokens (NFTs). Through the collaborative effort, Visa and Johnson will help creators understand NFT technology and how to harness public blockchains for […]
Multinational eCommerce company Shopify is partnering with a series of enterprise resource planning (ERP) providers to provide direct integrations into the Shopify App Store, allowing for seamless connections between workflows and more data-driven decisions. Shopify says more than 10,000 merchants use Shopify Plus to manage their volume and complexity, including Allbirds, Heinz, Schwinn and Lord […]
The ad-free, private search engine Neeva, recently announced a new feature called FastTap Search. Consumers can type their query directly into the URL of the Neeva app, which then provides a drop-down menu with direct links. Upon selection, the user can bypass the search page entirely. “A feature like FastTap Search cannot co-exist with a […]
Twitter has rolled out new ad features and revamped the algorithm that decides which ads users see, as part of an effort to lay the groundwork to launch future eCommerce features. The new features come as Twitter is pushing to grow its performance advertising business, a strategy that aims to quickly generate sales, and constituted […]
Customer relationship management platform HubSpot launched the open beta version of its end-to-end payments solution, HubSpot Payments. More than three-quarters (77 per cent) of B2B buyers consider their most recent purchase to be complex or difficult, according to research firm Gartner, which means longer purchase processes and more friction for customers as well as lost […]
Gulf Craft has announced a strategic digital transformation partnership with global technology company SAP, which will revolutionise the experience of its customers all over the world. The partnership will support the on-going expansion of Gulf Craft across the world. The digital transformation will include the implementation of new systems and processes that will drive the […]
Mashreq NEO, the full-service digital bank from Mashreq Bank, has announced that it will enable residents to conveniently open a bank account using facial recognition technology. The initiative, launched in collaboration with the UAE’s Ministry of Interior, leverages the ministry’s existing facial recognition verification system, which uses technology to validate and authenticate Rightful holders of […]
Facebook Inc’s Instagram said it is testing a feature to notify users of outages or technical issues directly on the photo-sharing app, days after two outages disrupted the social media giant’s services. On October 4, a six-hour long outage prevented the company’s 3.5 billion users from accessing its social media and messaging services, including WhatsApp, […]
Etihad Cargo, the cargo and logistics arm of the Etihad Aviation Group, has revamped its online portal to provide customers with a heightened and intuitive online experience. The new website includes the introduction of quicker booking processes and streamlined flows, a personalised dashboard, recommendations and dynamic pricing. Following customer feedback, the site also now incorporates […]
A recent survey from Replicant, a provider of AI-enabled automated customer contact centres, found that 91 per cent of consumers report they have experienced poor customer service in the last six months. To complicate things, the research suggests it’s not getting better, with one in three consumers saying customer service is worse than before the […]
