Concentrix Corporation, a global provider of customer experience (CX) services and technologies, announced that it has closed the acquisition of PK, and the integration process is underway. This transaction marks Concentrix’ first acquisition since becoming a publicly traded company. PK is a global CX digital design and engineering firm with over 5,000 staff across 20 […]
Focal Systems, a retail automation provider, closed a $25.8 million Series B round, led by Point72 Ventures, and joined by existing investors Costanoa, Zetta, and Zebra Technologies, among others. The company will use the new funds to continue its rapid pace of growth and innovation with their AI-powered retail automation solutions, as well as expand […]
UAE-based digital authentication startup Nice to Meet You (NTMY), has raised a $1 million seed round to hire new talent and improve its customer experience. Across the Middle East, startups working to ease companies’ transition to the digital realm are rapidly gathering pace. UAE-based digital authentication startup Nice to Meet You (NTMY), has raised a […]
Data ownership initiative Cirus Foundation has announced that its data monetisation product, the Cirus Web Extension, is now available. Internet users can download the extension directly to the Google Chrome browser, with support for additional browsers. The team behind the project decided to shift its strategy earlier this year, launching the browser extension earlier than […]
The economic recovery in the Mena region and Pakistan has bolstered the growth of Careem, a multi-service platform, with mobility of people transactions growing by 2.6x compared to December 2020. Mudassir Sheikha, CEO and co-Founder at Careem, said, “This year, we started simplifying the lives of people in more ways than just seamless transportation. Customers […]
ZENVIA, a customer experience communications platform provider, is acquiring Movidesk, a customer service and service desk software provider, just a little more than a month after its acquisition of SenseData, a customer success management platform provider. The Movidesk transaction will add a customer service tool with 75 performance indicators to ZENVIA’s communication platform. Financial terms […]
Europe and UAE will see a surge in deployment of advanced video technologies according to new research conducted by the global market intelligence firm IDC and sponsored by Milestone Systems.* The research revealed key findings including industry plans, challenges, and opportunities for video technology investments. Technology developments in artificial intelligence, image processing, cloud computing, and […]
Elevator Studio, a production and digital marketing company, and entrepreneur Adam Weitsman have formed a joint venture to invest in and develop land in the metaverse. The duo recently completed a $1 million purchase of digital land inside of Big Time Studios multiplayer action role-playing game Big Time. The new joint venture is actively purchasing […]
Earlier this year, former Facebook employee Frances Haugen leaked internal company documents, and accused the social media giant of prioritising profit over safety by failing to adequately tackle the spread of misinformation and harmful content. The whistleblower also said that 87 per cent of misinformation spending is dedicated to English speakers, although only 9 per […]
Digital asset firm GDA Capital partners with NFT architectural marketplace RENOVI, Metaverse Decentraland, and the Metaverse investment fund Metaverse Group to launch the ‘Next Top Metaverse Build’. Aimed at university students, and architectural & design professionals from all over the world, the competition will challenge entrants to create virtual infrastructure designs in categories including buildings, […]
