News

Smart Communications and OneSpan, a provider of digital identity verification and e-signatures, announced a partnership that integrates OneSpan Sign into the Smart Communications platform. By embedding OneSpan Sign into Smart Communications solutions, companies can collect customer information through interview-style digital forms, produce personalised and compliant documents, and facilitate real-time signatures by digitising the agreement workflow. […]

SALESmanago, an end-to-end martech platform used by over 3000 mid-size eCommerce businesses relaunched its Customer Data Platform with a dedicated set of features enabling businesses to gather and manage zero party data. The data is voluntarily left by the customers. They are widely known as the most serious response to the challenges of the new […]

Dubai CommerCity, has teamed up with eCommerce strategy consultant, Techies Infotech. By developing customised eCommerce strategies tailored to the Middle East and North Africa region (MENA), the partnership aims to spur growth for local and international brands in the region. With the platform provided by Techies Infotech, eCommerce ecosystem leaders can connect, co-create, co-market, co-sell, […]

Sitecore has signed an agreement with solutions by stc, the kingdom’s digital enabler, to provide marketing technology solutions and training primarily to the country’s key public and private organisations. The joint efforts will see an enhancement in the digital experience for customers, who can enjoy a seamless and personalised digital experience. This will be made […]

Pegasystems launched Pega Voice AI and Messaging AI, two solutions that analyse live customer service conversations in real-time to help agents resolve service requests. These AI solutions operate as copilots for agents, listening to live voice and chat conversations, recommending steps to resolution, off-loading manual processes like data entry or searches, and analysing intent to […]

The global market for Location Based Advertising (LBA) estimated at $63.9 billion in the year 2020, is projected to reach a revised size of $133 billion by 2026, growing at a CAGR of 12.8 per cent over the analysis period, according to a ResearchAndMarkets report. Growth in the global market is propelled by rapid digitisation […]

Saudi delivery startup BARQ has secured $4 million in a seed round. The money will be used to expand the firm’s geographic footprint in the Kingdom and diversify its product offerings. The round was led by early stage venture capitalists OTF Jasoor Ventures, and Hambro Perks Oryx Fund — a Middle East and North Africa-focused […]

Press Ganey, a provider of patient, member, employee and consumer experience across the healthcare ecosystem, plans to acquire Forsta, a provider of customer experience and market research technology. With the acquisition, Press Ganey’s clients will have access to Forsta’s suite of customer experience, employee experience, and market research technology. Forsta also brings extensive knowledge across […]

Heretto, the Content Operations Platform for Knowledge Management, announced the general availability of Heretto Deploy, the next generation of web publishing for knowledge, product, and learning content. This functionality is designed to ensure a highly personalised digital experience by dynamically delivering content to users anywhere on the web from a single source. Heretto Deploy is […]

Shares of Anghami Inc soared more than 80 per cent in their Nasdaq debut on Friday following the Middle East and Northern Africa-focused music streaming platform’s $220 million merger with blank-check firm Vistas Media Acquisition Company The first Arab tech company to list on Nasdaq, Abu Dhabi-headquartered Anghami has more than 70 million registered users […]