News

Contact centre artificial intelligence technology provider Observe.AI introduced Selective Redaction to block personally identifiable information (PII), payment card information (PCI), and other sensitive information from recorded customer conversations without sacrificing contextual information required for intelligent business decisions. Observe.AI’s Selective Redaction uses attention-based deep neural networks to selectively detect and redact relevant entities of customer information. […]

Annalect, Omnicom Group’s data and analytics division, announced a multi-year agreement with Affinity Solutions to integrate retailer purchase transactions into Omni. Omni is the industry’s leading open operating system helping marketers orchestrate better outcomes. It has been rolled out across more than 100 markets around the world. Affinity Solutions is the most authoritative provider of […]

Amplitude, the digital optimisation provider, announced the availability of Amplitude in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Amplitude’s Digital Optimisation System connects product data directly to business outcomes. It […]

AHOY, a movement tech infrastructure company, is enabling a new future of movement and mobility digital networks through ground-breaking technology. It revealed the details of the latest funding round of $20 million, which takes the total investment from inception to $27 million. The company also plans to do a bridge funding round in the following […]

Sprout Social and Salesforce have partnered to allow Salesforce customers to manage their full social media presence, including engagement, publishing, scheduling, analytics, listening, advocacy, and platform integrations,  through Sprout’s social suite. Sprout enables Salesforce customers to connect with audiences, streamline publishing workflows, deliver social customer care, and turn social data into insights. To build a […]

System1, provider of a customer acquisition platform, has acquired NextGen Shopping’s CouponFollow, provider of a coupon code search engine, digital coupon tools, and email newsletter technology, for up to $115 million. The acquisition accelerates System1’s eCommerce efforts and provides a suite of shopping-related products to integrate across System1’s product lines. In addition, CouponFollow is expected […]

Rand McNally, an innovative technology solutions provider for commercial transportation, has launched an advanced 2-way dash camera powered by market-leading Machine Vision (MV) and Artificial Intelligence (AI) telematics. The new camera, part of the Rand Video Telematics solution, is available for shipment and subscription now. Engineered to improve fleet and driver safety, Rand Video Telematics […]

Naqla, Egypt’s trucking technology platform and marketplace connecting truck owners with cargo companies, has raised $10.5 million in a pre-Series A round. The round was led by major investors El Sewedy Capital Holding (SCH), Hassan Allam Holding (HAH), and the Sallam Family. Naqla’s core mission is to modernise and expand Egypt’s supply chain through technology […]

There was plenty of technological innovation on display, spanning the metaverse and Wi-Fi 7 at the Mobile World Congress (MWC), which made a big comeback. Last week, thousands gathered at the event in Barcelona to hear the latest advancements in 5G and mobile technologies. Here are some highlights from the event that concluded last Friday.  […]

Net Savings Link, a cryptocurrency, blockchain and digital asset technology company, announced that the Company is launching an NFT Marketplace in partnership with Vagabond. The launch further expands NSAV’s presence in the $25 billion global NFT market. The Beta version of the NSAV NFT Exchange will be launched next week. The management of NSAV believes […]