Continuing its efforts to strengthen relations with its customers and enhance their banking experience, ahlibank has launched the ‘Outstanding Customer Service’ program to train select front line personal bankers across the bank’s branch network in the Sultanate. The program aims to enhance their understanding of excellent customer service, communication skills, and emotional intelligence quotient.It also […]
Logistics company Bosta has announced the opening of its first office in Riyadh, signaling the official launch of its business to provide its distinguished services to its customers in the Kingdom of Saudi Arabia. This move was made in line with the country’s Vision 2030 initiatives to support the local economy through various strategic programs […]
Data Driven Holdings (DDH) launched Qualified Customer (QC), a transactional consumer-data marketing company. QC identifies and targets in-market customers based on over 270 million consumer credit records with over 1,200 attributes and calculations. QC is the only automotive marketing partner with direct access to raw consumer data with audience modeling capabilities and end-to-end fulfillment authorised […]
PFL is partnering with Iterable, the cross-channel marketing platform provider, to enable joint customers to run orchestrated and data-driven omnichannel marketing campaigns that include measurable, personalised, and automated direct mail as an integrated part of the customer journey. Through the integration of the PFL and Iterable platforms, companies can develop data-driven campaigns that natively orchestrate […]
Klaviyo, a unified customer platform provider, has added email, SMS, and signup form features to help companies build opted-in customer lists, launch SMS programs for marketing and support channels, gather insight into past performance, and communicate with customers across all channels. “We’re here to empower the world’s creators to own their destinies and are committed […]
Impel (formerly SpinCar), a global digital automotive engagement software provider, and Tractable, the company developing artificial intelligence (AI) for visual assessment and disaster recovery, announced a collaboration that will enhance automotive digital merchandising with real-time damage condition reporting. Consumers engaging with Impel’s 360˚ WalkArounds on dealership website listings will be able to access detailed vehicle […]
Goodscast has launched a new mobile app allowing anyone to buy and sell goods using video. This means sellers can now quickly capture and show off items in hundreds of different angles in a matter of seconds, making the decision to purchase easier and safer for buyers. Founder and CEO of Goodscast, Angus Scutt said, […]
Skechers announced that it is entering the metaverse. The global lifestyle brand is the first to sign a lease in the Fashion District of Decentraland. The company also recently filed trademark applications throughout the world to sell virtual goods such as footwear and apparel—setting the foundation for new growth opportunities in the metaverse. “Our decentraland […]
Egypt-based next-generation banking platform Nexta is set to debut powered by its newly secured $2.2 million funding. The pre-Seed round was led by Disruptech with the participation of key international backers. Nexta intends to redefine the meaning of user experience for all digital natives and their households throughout Egypt. Introducing “next-generation banking,” Nexta promises better […]
InteractiveTel, a provider of communications services and customer interaction analytics, has acquired Marcom Technologies, a provider of automotive dealership telephone training and business processes. As part of the asset acquisition InteractiveTel acquired Marcom’s sales and service call monitoring, management training, phone training, service training and coaching, and marketing ROI. InteractiveTel will brand and sell Marcom’s […]
