UJET, a contact centre platform provider, has launched a Certified Delivery Partner (CDP) Program to bring UJET and Google Cloud’s artificial intelligence-powered cloud contact centre solution to more customers across the globe. “Our recent partnership with Google Cloud on their end-to-end Contact Centre AI (CCAI) solution raises the stakes around how a modern contact centre […]
ON24 introduced ON24 Forums, a live engagement experience for sales and marketing to drive interactive moderated discussions that deepen audience participation. ON24 Forums allows organisations to bring together high-valued attendees for face-to-face, two-way video group networking and conversations. “We continue to accelerate our pace of innovation so customers can deliver a variety of unique digital […]
LuLu Hypermarket is now on technology company talabat’s platform following a signing ceremony involving executives of both companies. The shopping destination believes the move will provide another convenient option for the consumer, as they can browse the application from home, choose groceries and have them delivered. “The LuLu Group is always at the forefront of […]
FCM, a travel management company, signed a partnership with Moonline Travel & Trade in Iraq, growing its Middle East & Africa footprint to almost 30 markets. The partnership will advance FCM’s local service delivery and market share growth strategies for the wider region. “Choosing to expand FCM’s capabilities in Iraq at this time enables us […]
Emirates has unveiled its plans to build signature brand experiences in the metaverse, alongside collectible and utility-based NFTs for its customers and employees. Emirates also announced that its Emirates Pavilion at the Expo 2020 site will be repurposed into a centre for innovation, bringing talent from all over the globe to bring to life the […]
UserTesting, a provider of video-based human insight, has added features as part of its quarterly product release, allowing companies to identify and customise findings using their own corporate terminology. UserTesting also rolled out usage management for workspaces to help companies plan and share testing capacity across the entire organisation, and for teams that want to […]
OMA Emirates has teamed up with Magnati to enable payment services through Android card acceptance devices. OMA Emirates will white label the Android-based point-of-sales (POS) terminal devices that will be registered at Magnati merchant locations. The new POS devices aim to converge card payment methods, local and international digital wallets, loyalty programs, and QR solutions, […]
Egypt-based teleradiology platform Rology, has closed a Pre-Series A round, with participation from Egypt Ventures, Sequence Ventures, Waseel, Tawaref, and Viktoria Ventures. Amr AboDraiaa, the co-founder and CEO Rology, said, “After the pandemic era, and the rapid increase in the radiology demand globally and in the MEA region, we have the responsibility to improve the […]
Smith.ai, a virtual receptionist service, released real-time performance tracking, analytics, and management tools for campaigns. Companies can now execute high-volume outbound calling initiatives with Smith.ai’s 24/7 professional live agents and AI technology. Real-time metrics provide views into campaign activities and outcomes at both a macro and micro level. From a bird’s-eye view clients see a […]
Bold Commerce, an eCommerce technology company, has been named a Shopify Plus Certified App Partner for subscriptions. Bold Subscriptions is among a select group of apps to be awarded the designation in the subscriptions category. Bold Commerce’s Bold Subscriptions enables companies to launch creative subscription models, seamlessly integrated into Shopify’s checkout experience, and served to […]
