travel

Generative AI and machine learning will power the next generation of loyalty programmes.

ielo will join forces with Altavia, a retail marketing platform dedicated to providing high-value strategy consulting, creative design and implementation services.

IBS Software's iLoyal solution offers travel providers the ability to establish tailored customer retention strategies and integrate wider partner product offerings.

With the evolution in retail across the globe, the travel industry has witnessed waves of change too. Digitalisation is becoming the core of everything retail, and the travel sector isn’t untouched by it. Martechvibe spoke with Kathryn Wallington, Head of Middle East and Africa at Travelport, about the turnarounds in the industry, how the ecosystem […]

Travellers increasingly rely on smart digital apps and services to plan, book and organize their travel, according to the findings of new research conducted by Cisco AppDynamics across the EMEA region. The study questioned 4,000 people from the EMEA region and discovered that most of those polled now preferred a digital experience by using apps […]

More than a third of airline and agency leaders responding to a survey said that they believe travel will return to pre-pandemic levels by the end of 2024; a further third responded that they believe this will happen in 2025 or beyond. Commissioned by Sabre, a leading software and technology provider and carried out by […]

As global travel starts a return to pre-pandemic volume, competition for guest loyalty will be greater than ever. Here is how travel is looking at technology partnerships to maximise value and returns It’s time for bold moves. Last week, Expedia Group announced a new technology platform to provide the underlying online infrastructure for other companies […]

The pandemic has shifted the travel process, and it’s brought the airport experience to the forefront. With travel restrictions easing globally, border control authorities are likely to spend more time scrutinising travellers’ records, given the added need to review health credentials and vaccination statuses. While biometric identity management systems have helped improve this situation to […]

Global consumer spending on travel will see “strong growth” in 2022 and beyond, according to the World Travel and Tourism Council (WTTC) and Trip.com Group. The two organisations recently launched the Trending in Travel report, which shows the latest trends in traveller behaviour. WTTC’s latest projections predicted strong growth in international spending for 2022 and […]

Hotel management company, Aleph Hospitality, has announced the launch of its hotel Innovation Lab to help drive innovation in the travel, tourism and hospitality as the industry recovers post pandemic. The company is on the lookout for dynamic and innovative startups that are transforming the travel, tourism & hospitality sector, and that seek support on their journey […]