Martech
Brands are Turning Loyal Customers into a Recurring Expense
Returning users can distort campaign performance — repeated clicks from existing customers inflate click-through rates and other metrics.
Returning users can distort campaign performance — repeated clicks from existing customers inflate click-through rates and other metrics.
In the rush to digitise, retailers embraced ecommerce—only to discover an invisible threat: bots that mimic customers, drain ad budgets, and hand over competitive advantage to rivals.