The Bureau has established a Citizen Experience Center of Excellence (CoE), designed to harness the power of Sprinklr’s Unified-CXM platform and professional services expertise. Sprinklr the unified customer experience management platform for modern enterprises, announced that the Civil Services and Government Development Bureau of Qatar has selected Sprinklr as the technology platform to deliver unified […]
Vi is using Sprinklr’s Unified-CXM platform to engage with negative Google reviews in a positive way Sprinklr, the unified customer experience management platform for modern enterprises, announced that Vodafone Idea Limited (Vi) – a leading telecom service provider in India – is using Sprinklr Modern Care, Modern Research and Social Engagement & Sales to transform […]
Founder and CEO of Sprinklr Ragy Thomas was a keynote speaker at CX NXT – the customer experience summit, where he spoke about the future of customer experience. Moe Abeidat, Vice President of Technology at Aramex, joined Thomas to share his insights on unifying the company’s channels. Ragy Thomas is the founder and CEO of […]
Global Unified Customer Experience Software provider continues to scale operations in the Middle East. Sprinklr, the Unified-CXM platform for modern enterprises, announced a partnership with the Abu Dhabi Digital Authority to help Abu Dhabi Government Entities (ADGEs) adopt and scale unified CX programmes to improve citizen experiences and engagement across the region. “This partnership is […]
Sprinklr, a unified customer experience management platform provider, has partnered with Twilio, a customer engagement platform provider, integrating Twilio voice and SMS technology with Sprinklr Modern Care. The result is a comprehensive, cloud-based contact center platform for omnichannel customer care. Twilio provides communications platform-as-a-service (CPaaS) infrastructure, while Sprinklr Modern Care delivers an artificial intelligence-powered contact […]
