Zendesk will be acquired by an investor group led by Permira and Hellman & Friedman in an all-cash transaction valued at $10.2 billion. “This is the start of a new chapter for Zendesk with partners that are aligned with the strength of our agile products and talented team and are committed to providing the resources […]
Zendesk unveiled solutions that put conversations at the centre of CRM and an employee experience offering to help companies transform internal operations for hybrid work experiences. “The last few years have made it obvious that digital is the front door, convenience is paramount and relationships are anchored in conversations,” said Mikkel Svane, CEO and founder […]
For marketers, customer relationship management (CRM) is an integral part of their remit. And CRM software is an essential tool, strategy, or process that helps businesses organise their customer data in a meaningful way and access it through a centralised process. Something that connects the various organs of a business. Zendesk takes pride in describing […]
