loyalty program

EaseMyTrip.com's collaboration with Shoppers Stop for the 'VACATION READY' campaign sets a new standard in vacation shopping.

American Express and Myer have joined forces to allow customers to spend membership points and earn loyalty rewards online. Myer has announced a partnership with American Express that allows card members to use their American Express Membership Reward points to purchase items on Myer’s ecommerce store. American Express card members earn reward points as they […]

Poor data utilisation impacts member value understanding and personalisation, raising the possibility of attrition due to inadequate interaction.

Saudi Arabia’s national flag carrier is all set to leverage artificial intelligence and emerging technologies to boost customer experiences in sophisticated and meaningful ways As Saudi Arabia looks to create an AI-powered, date-driven economy by applying cutting-edge AI solutions diversified across sectors, air transport is set to benefit from these plans greatly. In September 2022, […]

flynas, the Saudi air carrier and the leading low-cost airline in the Middle East, announced relaunching its loyalty program “nasmiles”, with new exclusive offers and rewards for members. Under the slogan “More travel, more nasmiles,” the revamped program allows members to earn points for every riyal spent on their domestic and international flights, Economy and […]

Providing an outstanding customer experience (CX) has become increasingly important as we move to hybrid environments. CX isn’t just about digital spaces. Even for local shops, hotels, or restaurants, it is just as important. Customers want to enjoy every step of the way and illustrate. We have compiled some of the best CX examples. Gamified […]