ecommerce

eCommerce director of Evidea, Ayşe Gedikli discusses several aspects of customer experience, technology and trends.

TLDR: Your online stores need to be flexible, adaptable, and scalable enough to meet these changes and future-proof your business for long-term success. To know where retail is moving, it's crucial to know how far we have come.

Gupshup, a provider of conversational engagement solutions, has acquired AskSid, a conversational artificial intelligence provider to eCommerce and retail companies. AskSid’s AI solution, including the Retail AI brain, strengthens Gupshup’s customer experience (CX) offerings and will help make the entire shopping journey across pre-purchase, purchase, and post-purchase phases conversational. “Conversational commerce is about to transform […]

eCommerce is growing at a phenomenal rate and the logistics industry has an opportunity to increase profitability and reduce freight spending by overcoming the challenges of moving products globally.

SimplicityDX introduced its SimplicityDX Edge experience platform, a software-as-a-service (SaaS) offering that enables eCommerce, digital, and marketing managers to proactively manage shoppers’ experiences for campaigns and promotions at the edge. SimplicityDX uniquely prioritises campaign and promotion performance by combining user experience, campaign, and product availability data. By combining AI-powered digital experience analytics with campaign, product, […]

To be ahead of the game, eCommerce companies will require to adapt and integrate technologies, such as virtual try-on, gaming and interactive storytelling concepts that increase engagement Imagine watching a TV show and buying the pretty dress one of the stars is wearing within the show’s environment. Or better, smart, interconnected appliances remembering to buy […]

As technology constantly evolves, retailers can upgrade to better methods of customer experience The pandemic ravaged global economic performance, and consumer appetite for digital and contactless shopping radically increased during the lockdowns. In response, retailers quickly sought to change their priorities and operations. Loss of income and declining consumer confidence have driven the decrease in […]

Shipium, the technology-driven supply chain and logistics company seeking to solve “the Prime problem,” announced the raise of its $27.5 million Series A. Shipium was founded by the veteran teams that built the technology powering Amazon Prime and Zulily’s supply chain. This round brings Shipium’s total funding to $38.7 million since its inception in 2019, […]

Globally, eCommerce revenue is expected to reach $7.4 trillion by 2025. Brands are flocking to eCommerce, with an estimated 12–24 million sites across the globe. As more brands compete for customers, the future eCommerce landscape could look completely different. Over the next few years, eCommerce is expected to undergo many changes. Social commerce is at […]

KSA-based Kaya, an eCommerce and logistics solutions company specialising in beauty and personal care, has closed a seed funding round of $2.6 million from Revival Lab, a startup studio, with participation from Al-Dowayan Investment Company and Al-Sulaimaniya Investment Group. Kaya started in 2018 with a direct-to-consumer business model and has boosted the growth of its […]