digital transformation

Organisations worldwide are still accelerating digital transformation initiatives, especially conversational AI in customer service.

Organisations fail because their initiatives are dictated by inward-looking business priorities. Since market opportunities are constantly changing, their solutions are often dated by the time the project launches. Disregarding the problems people face both internally and externally hurts companies in the long run. A few priorities to consider: Business priorities — Projections based on inaccurate […]

BOOK EXCERPT Roughly 75% of CEOs indicate that the crisis has created  significant opportunities for their companies. Critically reflect on what is better about the working environment and what isn’t, retaining the former and abandoning the latter when a return to normalcy is possible. Are digital transformation principles and approaches developed in response to chronic […]

The Saudi company specialised in data and digital transformation, Master Works, has secured $40 million in private equity financing. The deal was backed by Merak Capital, an investment firm focused on technology companies and licensed by the Capital Market Authority of Saudi Arabia. Founded in 2010 by Hani Al-Lehaibi and Bandar Al-Amri, Master Works offers […]

More than 70 per cent of companies accelerated their digital transformation plans by at least a year, with the cloud being a key driver of such developments. Cloud computing has evolved as an innovation in the computing field, providing a realm of opportunities for organisations, with benefits such as flexibility, scalability, availability, and cost-saving. To […]

Upgrading expert skills can be your next great professional opportunity Digital transformation is reshaping the workforce, changing the nature of jobs. We all must prepare for the future of work to stay relevant and valuable. And that starts by acquiring the right skills. Martechvibe is back with a curated list of some most in-demand, valuable […]

The ongoing LEAP, which is aimed at accelerating Saudi Arabia’s ambitions to expand its digital economy by 50 per cent, and grow its contribution to the wider economy by $13 billion, showcases the kingdom as a digital powerhouse It’s hard to recall when Saudi Arabia wasn’t powering the Middle East digital transformation scene. You have […]

Dubai Culture and Arts Authority (Dubai Culture) signed a cooperation and partnership agreement with Zoho, a global technology company. The agreement aims to support the emirate’s creative entrepreneurs through their digital transformation journey, enhance the efficiency of their business, and simplify daily operations. The agreement was signed at the Authority by Hala Badri, Director General […]

“I’m in total awe of what our people have been able to accomplish with everything going on. What I’ve seen in 2020 gives me total confidence that we’ll be OK,” said Justyn Howard, CEO and co-founder, Sprout Social. He turned out to be right, and more than OK. Like any other business offering digital solutions, […]

Concentrix Corporation, a global provider of customer experience (CX) services and technologies, announced that it has closed the acquisition of PK, and the integration process is underway. This transaction marks Concentrix’ first acquisition since becoming a publicly traded company. PK is a global CX digital design and engineering firm with over 5,000 staff across 20 […]