digital experience

Brand AI and Industry AI will equip businesses to automate customer engagement without sacrificing voice, quality, or trust.

Adobe’s Experience Platform Agents use built-in AI within its enterprise tools to help teams work more efficiently and complete tasks faster.

Sitecore Stream AI capabilities are now available across Sitecore’s DXP, including its CMS, digital asset management solution, and customer data platform.

Discover how brands can streamline processes and measure success in the dynamic digital landscape.

More and more customers are looking for digital and self-service options. Our customer experience research finds that 41% of customers prefer digital first and the phone second.

The combined power of the customer data platform (Acquia CDP) and Acquia Personalisation enables Acquia customers to create digital experiences based on knowledge gained from a broader array of channels.

It serves as an on-demand content library that provides a more streamlined way to access content,

Complaints around digital experience occur when consumers transact more, like during month-end. A new report finds Saudi banks fail to meet customer expectations of digital experience. Saudi Arabia’s digital services market is considered the largest in the MENA region, with annual digital transformation spending reaching SR12 billion ($3.19 billion) annually. For Saudi banking customers, however, […]

Orange Jordan launched an integrated, digital experience focusing on ease, quality and customer choice of services provided through its new app, jood Orange. It is a new model in the Jordanian market offering a wide range of the company’s digital services to its subscribers, to be the first of its kind in the Kingdom, and […]

Oracle has chosen Flytxt’s AI and Analytics solutions for its enhanced Digital Experience for Communications, its solution to drive data-driven digital experiences for its communication service provider (CSP) clients. Oracle’s enhanced Digital Experience for Communications uses Flytxt’s artificial intelligence and machine learning models using insights from trillions of samples from more than a billion customers. […]