customer experience software

Global Unified Customer Experience Software provider continues to scale operations in the Middle East. Sprinklr, the Unified-CXM platform for modern enterprises, announced a partnership with the Abu Dhabi Digital Authority to help Abu Dhabi Government Entities (ADGEs) adopt and scale unified CX programmes to improve citizen experiences and engagement across the region. “This partnership is […]

AskNicely, a provider of customer experience software, has launched a free CX benchmark program for service businesses. Beginning with a quick set of questions, an AskNicely CX expert delivers a personalised analysis to service business leaders based on results from the AskNicely 2022 State of Frontline Study revealing where they stand against CX leaders and […]