conversational AI

IntelePeer’s next-generation agentic AI builds on the company’s full-stack platform and proprietary voice network, linking AI systems with live agents.

The collaboration will enhance Aramex’s AI-driven customer interactions at scale, leveraging Sprinklr’s Case Management, Voice, and Conversational AI.

To combine global messaging capabilities with AI agent orchestration, Sinch has partnered with OneReach.ai

CloudHesive's, ConnectPath CX platform powered by Amazon Connect now has Teneo.ai integrated, which provides Next-Generation Conversational AI capabilities.

Manycha will use the funding to accelerate its global expansion, invest further in R&D, and advance AI agent features across new and existing channels.

The AI-powered assistant helps surface issues by analysing operational data, identifying key focus areas, and supporting AI-driven and human-in-the-loop analysis.

Piper uses a business’s Marketo Engage data—including lead details, account information, and campaign engagement history—to create personalised experiences at scale.

Unlike other AI solutions that struggle with delays and disjointed conversations, Telnyx Voice AI is built from the ground up for real-time speech processing.

AssistantNLP becomes available to businesses worldwide, starting with its first service: the AI-Powered Receptionist.

SuperDial has acquired MajorBoost, a conversational AI company specialising in automating phone calls to health insurers.