New platform features include card tokenisation and integration with WhatsApp Commerce that allows the display of product information and images in WhatsApp channels. Clickatell, a mobile messaging and chat commerce provider, launched Chat Commerce Platform as a Service (CCPaaS) to help companies connect, interact, and transact with customers on messaging platforms. Clickatell’s Chat Commerce Platform […]
Clickatell, a provider of chat commerce and messaging solutions, has updated its Chat Commerce Platform for travel companies to provide customer service in messaging channels. Clickatell’s Chat Desk, a digital contact centre solution and part of Clickatell’s Chat Commerce Platform, gives travellers access to flight details, booking options, cancellations, upgrades, and more at their fingertips […]
Clickatell, mobile communications and chat commerce provider, has been selected by African retailer Pick n Pay to manage their WhatsApp customer communication channel. Customers can easily access Pick n Pay services by sending “Hi” to +27 60 070 3037. The easy to navigate menu then allows shoppers to choose which action they want to perform. […]
