ChatGPT

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OpenFortune provides a timely opportunity for advertisers to engage with consumers in an emotionally engaging manner. OpenFortune, a platform that delivers creative advertising via fortune cookies at 47,000 restaurants in the US, has announced a transformational shift in their content creation strategy by embracing OpenAI’s ChatGPT for writing fortune messages.  This move will enable OpenFortune […]

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Meta Rolls Out AI-Driven Brand Safety And Verification Tools […]

Botify’s enhanced capabilities will provide a deeper level of analysis and insight to uncover new opportunities and optimise content. Botify, providers of a performance marketing platform for organic search, has launched Botify Assist, a collection of ChatGPT-powered tools to provide additional insight and content recommendations for greater organic search impact. Botify’s enhanced capabilities will provide […]

Sendbird is also harnessing ChatGPT to offer live agents advanced tools that enhance their performance within their existing workflows. Sendbird, a provider of conversations platforms for mobile apps, has integrated with Salesforce Service Cloud. Sendbird’s Salesforce Connector allows businesses to extend Salesforce Service Cloud capabilities to deliver live chat support experience to customers directly within […]

Aprimo flags all content that is AI-influenced and routes AI-influenced content through specific policies and approvals. Aprimo, a provider of digital asset management and marketing resource management solutions, has integrated OpenAI’s ChatGPT technology through Microsoft Azure OpenAI Service to improve its content operations platform. Aprimo now enables customers to opt in to generative AI features […]

This version of Sprinklr Social includes publishing, engagement, and reporting tools integrated with OpenAI’s generative AI models. Sprinklr, a unified customer experience management platform provider, has launched a self-service version of its social media management solution Sprinklr Social. Social media teams can now access Sprinklr Social on a self-service basis by subscribing to its Advanced […]

The summary generator can distil hundreds of individual customer comments into an overview of the most pressing topics in just minutes. InMoment has incorporated ChatGPT capabilities from OpenAI into its eXperience Improvement (XI) Platform and introduced Smart Summary Generator, another Chat-GPT-based application. “We’ve all seen recent headlines around personal use of ChatGPT, but what isn’t […]

Freshworks’ extends its Freddy artificial intelligence strategy with the latest GPT large language models Freshworks announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant, Freddy. Using OpenAI’s ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals work faster, smarter, and more effectively.  […]

Since CallTrackingMetrics has integrations with tools like HubSpot, Google, and Salesforce, insights gathered from AskAI can be pushed to other platforms. CallTrackingMetrics, a conversation analytics company, launched AskAI, powered by Open AI’s ChatGPT to extract additional value from customer conversations. “As businesses face increasingly challenging economic times, it’s essential to find ways to work smarter, […]