Recent data by AppsFlyer and Braze indicate major shifts in consumer behaviour and engagement in the weeks leading up to, and during Ramadan. According to the study, these changes include increase in mobile usage and consumer spending, as well as customer acquisition and retention in the Middle East, presenting a golden opportunity for brands and […]
2019 NorthFace ScoreBoard Award℠ Given to Companies That Consistently Exceed Customers’ Expectations with Highly Engaged Employees Braze, the comprehensive customer engagement platform, announced today that it has received the 2019 NorthFace ScoreBoard Award for superior customer service from Customer Experience (CX) specialists Customer Relationship Management Institute LLC (CRMI) and leading customer satisfaction and service quality research and consulting firm Market […]
Braze was previously named a leader in the Forrester Wave™: Mobile Engagement Automation, Q3 2017. Braze, the leading global customer engagement platform, announced that Forrester named the company in the “Now Tech: Cross-Channel Campaign Management Report.” The report is an overview of 42 vendors across 15 different functional capabilities, putting them into three segments. In […]
