Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that Aramex – the Dubai-based provider of comprehensive logistics and transportation solutions – is using Sprinklr Modern Care to improve the efficiency and scale of its digital customer service. Aramex will be using Sprinklr’s AI chatbots in four languages to automate responses to […]
Founder and CEO of Sprinklr Ragy Thomas was a keynote speaker at CX NXT – the customer experience summit, where he spoke about the future of customer experience. Moe Abeidat, Vice President of Technology at Aramex, joined Thomas to share his insights on unifying the company’s channels. Ragy Thomas is the founder and CEO of […]
Aramex, a global provider of logistics and transportation solutions, has entered into an agreement to fully acquire Access USA Shipping (MyUS) for a cash purchase price of $265 million. The acquisition aligns with Aramex’s strategy to expand its cross-border operations and to capitalise on the attractive growth opportunities from a fast-growing $4 trillion global ecommerce […]
Aramex, a global provider of comprehensive logistics and transportation solutions; and innovative geolocation technology, what3words; partnership is set to improve the last-mile delivery process through an improved and accurate addressing system. As part of the Company’s plans to further enhance the efficiency of its last-mile delivery, Aramex has integrated what3words into its retail application programming […]
Aramex, the global provider of comprehensive logistics and transportation solutions, announced that it has partnered with Virtuzone, the company formation specialists in the UAE, to launch AMP – the first eCommerce-focused accelerator programme in the UAE and the MENA region. As an official partner of Virtuzone for AMP, Aramex will provide AMP members with preferential […]
Virtuzone teams up with Etisalat, Aramex, Launch DXB to launch the first eCommerce-focused accelerator programme in the UAE and MENA region The UAE’s company formation specialists, Virtuzone, alongside Etisalat, Aramex and Launch DXB have announced the launch of AMP – the first accelerator programme dedicated to fast-tracking the growth of eCommerce startups in the country, […]
Aramex’s early adoption of communication APIs and opening new channels for customers elevated engagement and prepared the logistics company for its future expansion Aramex, the leading global provider of logistics and transportation solutions, was looking for solutions to offer more personalised customer interaction channels in 2018. It operates in over 65 countries with more than […]
Increff, the India-based data technology venture in the fashion and lifestyle segment, has finalised partnership deals with UAE’s brands in fashion and logistics, Namshi and Aramex. The deal will enable the two UAE companies to gain access to Increff’s multichannel smart fulfilment platform Assure, which helps companies automate processes, improve manpower efficiency and reduce operational […]
Aramex has signed a strategic MoU with Germany-based DB Schenker, to help drive forward synergistic opportunities in supply chain solutions across multiple critical industries to and from Abu Dhabi and the wider MEA region. By leveraging DB Schenker’s extensive global experience in specialised freight forwarding solutions across multiple industries, the partnership will seek to further […]
