AI

Companies will now be able to use their own data to train new AI models to gain an advantage in business without risking losing control of it.

The ON24 Optimisation Suite is backed by the ON24 AI Engine and helps users orchestrate written and video content across channels. 

ZoomInfo's new RingLead-Snowflake Connector allows users to work autonomously with ZoomInfo's data within their companies' Snowflake instances.

rAI's predictive models are fine-tuned to dynamically generate scaled consumer data. 

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends. 

Sprinklr AI+ allows companies to combine unstructured, CX data from more than 30 digital channels with generative AI to create content, improve feedback and identify insights.

Opera’s browser AI, Aria, is a result of the company’s collaboration with OpenAI and is a free service with access to real-time information from the web

CallMiner will augment its AI capabilities with Azure Cognitive Services, part of Azure AI. CallMiner, a provider of conversation intelligence, has expanded its use of Microsoft Azure artificial intelligence (AI) as a Microsoft partner. Through this collaboration, CallMiner will augment its AI capabilities with Azure Cognitive Services, part of Azure AI. CallMiner gains access to […]

From creating a strong customer feedback loop to leveraging real-time ticket categorisation, AI is revolutionising customer support.

Artificial intelligence whitepaper outlines UK government’s proposals to regulate the technology, which are based around creating an agile, “pro-innovation” framework The UK government has published a whitepaper outlining its “adaptable” approach to regulate artificial intelligence (AI), which it claims will drive responsible innovation while maintaining public trust in the technology. The whitepaper emphasised the government’s […]