Banks are trying to keep up with fintech companies that pursue a more product-oriented approach to implementing AI and selling AI-enabled offerings Turkey’s third-largest private bank, Yapı Kredi, recently automated its customer care, operations, and consumer credit departments utilising RPA. Previously, agents would need to manually gather information from different systems and sources to address […]
Medallia, a provider of customer and employee experience solutions, has launched Medallia Athena Studio to help organisations create custom artificial intelligence models and analytics for unstructured data without coding. Medallia Athena Studio helps organisations create AI-powered models in a simple user interface or with a range of pre-trained templates. Athena Studio extends Medallia’s AI and […]
The convergence of blockchain and AI brings new value to finance and healthcare companies. More importantly, blockchain will increase human trust in AI Artificial Intelligence (AI) is here, everywhere. It is becoming a mainstream technology at organisations, according to a PwC report. However, a new study by Cogito found that 26 per cent of consumers […]
