Agentic AI

Agentic AI is gaining traction as a driver of automation and efficiency, with 82% of companies planning to integrate AI agents into their workflow in the next 1-3 years.

The partnership will empower Salesforce customers to build Agentforce agents using Gemini and deploy Salesforce on Google Cloud.

Cresta adds new agentic AI capabilities to enable businesses to ask questions in natural language and unlock new insights from customer conversations.

The new agentic and generative AI capabilities in Oracle Fusion Cloud Sales help enhance customer engagements and accelerate sales processes.

New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care.