Agents at Work: Scaling Marketing, Operations, and CX Across Enterprise
22nd September | Manchester
Agents at Work: Scaling Marketing, Operations, and CX Across multi-location brands
WHAT IS A MARTECH HUDDLE?
It is an initiative by Martechvibe in association with Birdeye.
Martech Huddle is specially designed to engage marketing, technology, and marketing leaders who have revolutionised brands by using technology as a catalyst. It focuses on a group of carefully selected industry stalwarts, bringing them together to participate in an exclusive closed-door session. The selected professionals bring a variety of viewpoints, experiences, and domain expertise, but they all share the vision of transforming businesses by enhancing the customer experience while utilising technology and new digital methods. The huddle encourages open discussions among peers, resulting in a better strategy roadmap for organisations. In the age of building peer exchange resources, these gatherings form a community of like-minded business leaders working to explore insights, ideas and best practices.
ABOUT THIS EDITION:
Enterprise multi-location brands have never had more visibility into their operations. Dashboards surface signals, reports flag inconsistencies, and alerts highlight underperforming locations, often in real time. Yet visibility, it turns out, is not the same as action.
Managing customer experience and local marketing across hundreds or thousands of locations creates a scale problem. Every location needs reviews answered, listings kept accurate, social content published, customer feedback acted on, and local visibility continuously improved.
For enterprise teams, managing all of this manually is almost impossible. The highest-priority locations get attention, while countless smaller actions are delayed or missed, impacting customer experience, local visibility and ultimately growth. The challenge is no longer knowing what needs to be done. It’s having the capacity to do it across every location, every day.
This is where AI agents change the game, moving beyond insights to take action autonomously, helping brands execute consistently across every location at a scale human teams alone cannot reach.
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Agenda
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Manchester
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