Fabrice Martin

Chief Product Officer at Qualtrics XM

Fabrice Martin

Articles

Conversational Analytics Fuel Responsive, Adaptive Contact Centres

Fabrice Martin

June 09, 2023

Balancing Personalisation and Privacy in the Digital Age

Fabrice Martin

May 09, 2023

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What’s New with Dubai’s Vibe Martech Fest 2024?

8 hours ago Global leaders from McDonald’s, RedBull, Puma, Vodafone and more are set to share the secrets behind their successful campaigns at the Vibe Martech Fest, taking place on June 5 and 6, 2024, in Dubai, UAE.

How to Reinvent Growth Strategies to Match Customer Needs?

10 hours ago Around 81% of Singapore companies experienced more change in the last four years than in the previous two decades. Hubspot highlights its latest innovations to help SMEs to meet ever-changing customer expectations.

Webidoo Brings AI-Powered Marketing Tools to MEA

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Hyland Debuts Hyland Experience Automate

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Veritonic Integrates AppsFlyer

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Salesforce Brings Slack AI Updates to Paid Customers

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Shure Launches MV7 Podcast Microphone for Content Creators

a day ago To elevate the user experience to the next level, the MV7+ podcast microphone integrates with the free, new MOTIV Mix Desktop app, Shure’s latest MOTIV software interface.

Stagwell Partners with Leverate Group

a day ago This partnership significantly strengthens Stagwell's reach in the Asia Pacific region as well as the network's omnichannel media buying and activation capabilities.

Create Friction-Free User Experiences that Combat Choice Fatigue

a day ago About 70% of consumers prioritise purchasing from the "right brand," while 30% of Gen Z shoppers hold over 70% of items in their cart for more than a day to conduct research. Mailchimp and Shopee reveal strategies to empower marketers to revolutionise loyalty.

Toku to Acquire AiChat

2 days ago Through this acquisition, Toku will gain AiChat's chatbot and messaging capabilities, fulfilling its vision of delivering seamless, personalised customer engagement across all channels.

Fabrice Martin

Fabrice Martin

Articles

Conversational AI

Conversational Analytics Fuel Responsive, Adaptive Contact Centres

Fabrice Martin

Martech

Balancing Personalisation and Privacy in the Digital Age

Fabrice Martin