Chandni is an Assistant Editor with a keen interest in customer-obsessed ideas. A journalist by profession and a writer at heart, she is committed to martech and CX content that resonates with readers across industries.
less than a minute agoThe new publication from Vibe Media Group will deliver research-driven insights across technology, operations, AI, supply chains, retail media, and consumer behaviour to help retail leaders navigate an increasingly interconnected industry.
less than a minute agoAs AI reshapes customer engagement and fraud grows more sophisticated, businesses need more than identity resolution. Identity confidence is emerging as the foundation for trusted personalisation, security, and long-term customer relationships.
less than a minute agoUnlike conventional SEO tools or static reports, the Profound Index updates daily and provides visibility into the signals driving AI visibility across industries.
less than a minute agoManago AI helps brands understand every customer and turn insights into personalised engagement in minutes, reducing marketing complexity.
less than a minute agoBuilding on ImageKit’s DAM Agent and MCP servers, Creative Automation extends the company’s AI-powered media workflow capabilities into creative production.
less than a minute agoThe creation of independent Comcast and NBCUniversal positions both companies for enhanced strategic focus, agility, and value creation.
less than a minute agoBrand Voice 2.0 enables marketers to define brand guidelines, preview AI-generated content in real time, and apply a consistent brand voice across SMS, email and RCS.
20 hours agoWhatsApp usernames may improve privacy for users, but for marketers, they also mark the start of a handle-first, consent-led and platform-controlled messaging era.
2 days agoSeek and NIQ are advancing how consumer intelligence is accessed, combining a large-scale consumer panel with a rapidly growing analytics marketplace.