Microsoft, MoEngage Collaborate To Empower Customer-Centric Enterprises
MoEngage has partnered with Microsoft to allow enterprises to gather insights and run personalised, omnichannel campaigns for different customer segments to boost engagement, retention, and revenue. The collaboration allows brands to use Microsoft to bring together transactional, behavioural, and demographic data to create multi-dimensional customer profiles and export them to MoEngage to engage them with […]
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MoEngage has partnered with Microsoft to allow enterprises to gather insights and run personalised, omnichannel campaigns for different customer segments to boost engagement, retention, and revenue.
The collaboration allows brands to use Microsoft to bring together transactional, behavioural, and demographic data to create multi-dimensional customer profiles and export them to MoEngage to engage them with push notifications, emails, text messages (SMS), Whatsapp messages, mobile in-app messages, or website messages.
MoEngage’s AI-engine Sherpa combined with Microsoft’s Dynamics 365 aims to be the go-to automation integration for enterprises to improve their engagement, retention, and revenue metrics.
“With our collaboration, enterprises can transform their business into customer-centric organisations by creating experiences across multiple touchpoints. We’re looking forward to adding Microsoft into our ever-growing partner ecosystem and co-creating the modern norms of customer engagement,” said Raviteja Dodda, CEO and co-founder, MoEngage.
