ITC Infotech, a leading global technology services and solutions provider has distinguished itself as an ‘Innovator’ in Avasant’s RadarView on Intelligent Automation Services 2020-2021.
Avasant evaluated 45 technology service providers across three dimensions: practice maturity, partnership ecosystem, and investments and innovation, as part of this research. Of those 45 providers, Avasant recognised the top 24 companies which delivered the most value to the market during the past 12 months in supporting the enterprise adoption of intelligent automation, in this RadarView™.
“Our market positioning by Avasant as ‘Innovators’ in Intelligent Automation is indeed heartening. From championing automation internally to delivering value-added automation solutions for our clients, we at ITC Infotech have been constantly evolving our automation offerings and will continue to invest in strengthening our differentiated value proposition”, said Sandeep Kumar, Sr VP & Head of Global Consulting, ITC Infotech.
“ITC Infotech has identified automation as a key growth lever with several strategic investments in the last 18 months. This has led to a significantly enhanced services portfolio that now includes over 650 industry use cases supported with 300 bots and 440 solution prototypes. Its investment in industry-specific automation CoEs, in addition to a meaningful partnership with Automation Anywhere and UiPath, has yielded encouraging outcomes, and it has led to high client traction,” said Chandrika Dutt, Principal Analyst, Avasant.
“With its pivot to a persona-based automation approach and investment in off-the-shelf, industry-specific solutions, ITC Infotech has made it easier for its clients to shorten adoption and implementation cycles. This has been particularly important, as several enterprises are critically feeling the need for quick automation as a result of the pandemic. ITC Infotech’s client-centric approach, in conjunction with a CEO-led strategy to amplify human potential through automation, has helped them move to the Innovator classification in Avasant’s Intelligent Automation Services 2020-2021 RadarView,” added Swapnil Bhatnagar, Senior Research Director, Avasant.