This consultative solution engages all levels of a contact centre to uncover process breakdowns and areas ripe for technological transformation. Waterfield Tech, a customer engagement solutions provider, launched its Impact Analysis program, a prescriptive engagement aimed at helping clients address inefficiencies across the contact centre and capitalise on digital transformation opportunities. This consultative solution engages […]
Juji AI chatbots can proactively engage users in two-way conversations, infer personality traits in real time, and guide them to decisions based on their unique personalities. Juji, an artificial intelligence company, launched a generative artificial intelligence tool that enables any organisation to create custom AI chatbots with no code or additional IT resources. These AI […]
With the support of Hadean’s metaverse technology solutions, PixelMax will create the valuable infrastructure needed to future-proof partners against streaming challenges Metaverse startup Hadean, is partnering with PixelMax to develop and power the critical infrastructure needed to dynamically stream content in the metaverse, opening up opportunities for global brands to connect with audiences in massive […]
The Clari Integration Hub unites cross-functional teams and the systems they use, bringing all revenue-critical signals into the Clari Revenue Platform. Clari, a revenue platform provider, has launched Clari Integration Hub, a centralised resource that captures and organises revenue-critical signals from more than 40 integrated technologies and solutions across the revenue ecosystem. The Clari Integration […]
AppsFlyer’s ROI360 provides an extensive view of campaign performance with advanced capabilities AppsFlyer has launched ROI360, a return-on-investment (ROI) measurement suite that provides a unified platform for both cost aggregation and revenue measurement. “The shifting economic landscape coupled with privacy changes has pushed marketers to optimise their marketing budgets in creative ways in order to […]
The website seamlessly blends beauty and functionality for a sharpened user experience. Spectra Logic, a data management and data storage solutions provider, announced the launch of an optimised website that offers enhanced navigation, more pertinent content and faster worldwide load speeds. The website seamlessly blends beauty and functionality for a sharpened user experience, including a […]
Powered by machine learning and AI, unitQ captures user feedback in more than 100 languages from dozens of sources unitQ, the AI platform empowering organisations to take a user-centric, real-time data-driven approach to enhance the customer experience, announced that free global streaming media giant, Plex, is embracing unitQ to supercharge the user experience for millions […]
Now marketers can simply describe their audiences in natural language, and Marve will automatically generate the audience using their cloud data warehouse fields. Flywheel Software, a provider of first-party customer segmentation solutions for enterprise marketing teams, announced the beta launch of ChatGPT-powered Marve – short for “marketing velocity”– an AI-driven audience builder to further enhance […]
Cvent, a meetings, events, and hospitality technology provider, is being acquired by an affiliate of Blackstone for $4.6 billion. “We are excited to share this announcement and look forward to our next chapter alongside the Blackstone team,” said Reggie Aggarwal, Founder and CEO of Cvent. “As one of the world’s largest private equity firms, Blackstone […]
SmartCopy uses OpenAI’s GPT-3’s natural language processing capabilities to generate personalised marketing messages. Addressable, providers of a homeowner engagement platform for real estate marketing that uses robotic technology to create personalised, handwritten letters, has launched SmartCopy, a copy generation feature as part of its card handwriting platform. SmartCopy uses OpenAI’s GPT-3’s natural language processing capabilities, […]
