By integrating with Microsoft Teams, users can share videos and related content with colleagues without leaving the UserTesting platform. UserTesting, a provider of experience research and insights, has updated the UserTesting Human Insight Platform with artificial intelligence powered behavioural analytics for friction detection and a Microsoft Teams integration. The platform updates help companies identify what […]
With the new solution, brands can build loyalty and trust by making every moment more personal, valuable, and memorable Sinch, a cloud communications provider, has partnered with Salesforce to offer global SMS delivery and enterprise-grade messaging solutions that support Salesforce and its global customer base. “In today’s digital-first world, customers expect companies to deliver real-time, […]
The integration enables NetHunt CRM users to create customer records in the CRM from chats and comments across the messengers. NetHunt CRM released direct integrations with WhatsApp and Instagram, enabling all chats across the channels to be managed from within the CRM interface without the need for manual entry of customer data and communication logging. […]
The combination of LivePerson’s conversational platform and AI with Cohere’s language models will deliver custom LLMs for customer engagement, built on specific needs, goals, policies, and data. LivePerson, a provider of conversational artificial intelligence technologies, is working with Cohere, a natural language processing platform provider, to help companies create and deploy custom large-language models (LLMs). […]
Customers can now break down revenue streams and anticipate market expansion opportunities based on shifts in consumer behaviour. data.ai (formerly App Annie), a mobile data analytics provider, launched Total App Revenue, providing insights into all mobile revenue streams, including in-app purchases (IAPs) and advertising revenue. Total App Revenue combines data.ai’s Ad Revenue and In-App Purchase, […]
It includes artificial intelligence and automation and offers insight into how revenue in one area affects revenue in another. Conga launched Conga Revenue Lifecycle Cloud, a platform for businesses to drive, configure, price, quote, contract, negotiate, manage, collect, and renew revenue. Conga Revenue Lifecycle Cloud offers solutions for proposals and quoting, getting deals signed, contract […]
Renewal and Forecast Hub gives a central source of revenue insights and analysis, without the need to manually move and configure data from spreadsheets and CRMs. ChurnZero launched Renewal and Forecast Hub, enabling customer success teams to forecast account growth and recurring revenue. Fully contained within ChurnZero and integrated with leading CRMs, the tool provides […]
The partnership allows SOCi users to consolidate their workflows across multiple platforms, while also ensuring their data health and accuracy. SOCi, a marketing platform for multi-location brands, and Punchh from PAR Technology (PAR), announced a strategic partnership that integrates SOCi’s industry-leading localised listings management and reviews solutions with Punchh’s loyalty and engagement platform. The partnership […]
The platform supports marketing, content, and IT teams looking to create personalised, secure digital experiences at scale, and make them available on any digital platform. KPMG and Acquia announced a strategic alliance to deliver Acquia Open Digital Experience Platform (Acquia DXP) to enterprise customers across industries. The platform supports marketing, content, and IT teams looking […]
Jasper offers early access to new API functionality, providing businesses with access to multiple foundation models and the power to customise user experience. Jasper, a generative AI platform, announced its API, enabling businesses to build Jasper’s powerful AI engine directly into their product, application, or website. It is an AI platforms that offers interoperability across […]
