Contentstack Marketplace’s apps allow users to extend the capability of Contentstack’s content management solution and customise its functionalities by easily integrating third-party platforms.
Revamped solution enhances Microsoft Teams with advanced telephony, better mobile experience, SMS, fax, integrations, and faster performance – no Teams Phone licence required.
Modern unified success service offerings provide faster time to value, mission-critical support, and increased user adoption to meet evolving customer needs
DV’s Universal Attention Segments are powered by machine learning and data from DV Authentic Attention.
It will work with Einstein GPT to unlock CRM and conversational data.
BT will also offer access to Five9’s artificial intelligence (AI) and automation solutions, including Five9 Intelligent Virtual Agent (IVA), to automate processes....
With availability on Google Cloud Marketplace, organisations can deploy Pindrop’s advanced voice authentication and fraud solutions on Google’s cloud infrastructure.
In case you missed it, here’s a look at the top headlines in the marketing and technology landscape.
Zoho CRM, which will use generative AI to extract and summarise key information from customer records; offer predictive analysis on deals in progress; create personalised emails and custom templates; and check content for grammatical errors. Zoho launched 13 generative AI Zoho application extensions and integrations, powered by ChatGPT, blending third-party intelligence with Zia, Zoho’s AI […]
The tool can identify pertinent moments in conversations that agents might want to flag in future calls. Ringover, a cloud communications and contact centre solutions provider, has launched Empower, an artificial intelligence-powered platform to analyse sales and customer support conversations and provide data-driven insights. Empower helps users do the following: Analyse performance during calls in […]
