The Sandbox, a decentralised gaming virtual world and a subsidiary of Animoca Brands, has announced a strategic partnership with Wunderman Thompson to develop metaverse brand experiences. The new partnership will allow Wunderman Thompson clients to engage their communities in immersive decentralised entertainment experiences, the agency said. Wunderman Thompson will work closely with The Sandbox to […]
SeaX includes Twilio Flex plugins that address common contact centre requirements while keeping the flexibility of customisation. Seasalt.ai, an advanced cloud communication artificial intelligence provider specialising in customisable speech solutions for contact centres, has partnered with Twilio, a customer engagement platform provider, to launch SeaX, a quick deployment bundle built on the Twilio Flex platform. […]
The VTO solution will allow Avon to offer its shoppers and Reps a hyper-realistic virtual beauty experience Beauty and fashion tech solutions provider Perfect Corp is extending its partnership with beauty brand Avon to launch a virtual try-on (VTO) online shopping experience in nine markets, including the UK. The immersive shopping experience is powered by […]
The two companies will explore cooperation opportunities in the field of intelligent short-distance mobility Aurora Mobile Limited, a customer engagement and marketing technology services provider in China, announced signing a strategic agreement with Konica Minolta Office Systems (China) Co., Ltd. Aurora Mobile will help Konica Minolta improve user engagement and interaction with its leading notification […]
Following an increase in returns last year, a Salesforce report predicts that consumers will return more than $1.4 billion in holiday orders this season, an 57% jump year-over-year. Salesforce noted the uptick in returns could be from consumers who bought gifts earlier this year and returned them to repurchase at a deeper discount. The report […]
Dialpad extends its AI capabilities to include real-time assistance, virtual agents, AI CSAT, and more Dialpad has committed $50 million to the continued research and development of artificial intelligence-related technologies to automate business processes and provide predictive insights. The company pioneered the use of AI in real-time speech recognition engines for business conversations and has […]
Ecommerce Heavyweights Partner with Jitterbit, Bringing Crucial Connections, Speed and Agility to Retailers Worldwide Jitterbit, the API transformation company, has seen significant growth over the last 12 months, hitting record highs in its ecommerce integrations and Electronic Data Interchange (EDI) business and growing ecommerce-related deal flow and ARR by over 100 per cent. Jitterbit has […]
Quartile, the ecommerce cross-channel advertising platform, recently conducted research to understand the key variables of business valuation on an exit strategy for online brands and sellers. The study is the first to uncover what makes a business more attractive to these buyers and what the top aggregators are paying attention to. The research discovered an […]
Retail giant Walmart is enabling customers to shop by texting with its new ‘Text to Shop’ service The supermarket giant has launched its new feature, ‘Text to Shop’ to simplify the shopping experience for its customers. Text to Shop is seamlessly connected to the customer’s Walmart account, so they know your usual ordered items. The […]
According to analysts, department stores and other retailers dependent on clothing sales face a gloomy 2023 and may shutter more locations. The apparel market has declined over the last several years as etiquette has allowed more casual attire for work and special occasions, and the US middle class has shrunk. Apparel and footwear have grown relatively […]
