Lifesize a global provider of cloud contact centre and video meeting solutions, announced updates to its comprehensive cloud contact centre and collaboration suite as part of its Spring 2021 product release cycle. “As our contact centre and video meeting solutions become increasingly unified, they continue to address critical customer and employee experience needs,” said Ashish […]
Facebook has bought several virtual reality game studios over the past couple of years, and they added one more to their portfolio with the acquisition of Seattle-based BigBox VR reports Tech Crunch The studio’s major title, “Population: One,” was one of the big post-launch releases for Facebook’s Oculus Quest 2 headset and is a pretty […]
ForgeRock, a digital identity firm, announced findings from its 2021 Identity Breach Report, revealing an unprecedented 450 per cent surge in breaches containing usernames and passwords globally. The report also found unauthorised access was the leading cause of breaches for the third consecutive year, increasing year-over-year for the past two years, accounting for 43 per […]
Servion and McorpCX will work closely to empower enterprises to consult, design, implement and support Cisco Webex Experience Management. Servion Global Solutions, a contact center and customer experience (CX) solutions provider, has partnered with McorpCX to provide customer experience management solutions to global enterprises looking to level-up their CX game. Under this partnership, McorpCX will […]
Investment to expand world-class team, technology and infrastructure RudderStack, the customer data platform (CDP) for developers, announced that it has raised $21 million in Series A funding led by Kleiner Perkins. RuderStack will use the funds to continue to build its technology platform and infrastructure to provide developers with the open, flexible tools they need […]
Vidyard, the video platform for businesses, announced a year of record-breaking growth, new product offerings, and an expanded partner ecosystem as demand for video tools for virtual selling and digital marketing continues to surge. Wrapping up its most successful fiscal year in the company’s history, Vidyard added more than 5,000 new business and enterprise customers […]
SlickText survey reveals importance of legitimate influencer reviews for e-commerce, plus relevance of preferred posting and channel cadence. As businesses adopt digital marketing strategies, social and influencer marketing have become more integral to their multichannel approach. Now influencers fill people’s social feeds as brands work to capitalise on this marketing trend. A new survey from […]
DingDingNow utilises a video-based platform in which users can host or attend events across a variety of fields and topics. “We are not interested in creating a platform for passive engagement or webinars. We deliberately keep our audience count low per session so that everyone gets to talk and interact,” said Ruby Zhong, the founder […]
DSP Concepts brings a secure wireless alternative to the audio weaver framework. The AirModem solution from delResearch unlocks audio data broadcast on smart devices. DSP Concepts, whose Audio Weaver framework powers sound and voice for many of the world’s consumer and automotive brands announced it has added delResearch’s AirModem to the extensive Audio Weaver feature […]
Pinterest has said that it is expanding its shopping features for both consumers and merchants. The platform has introduced a Shopping List, that allows users to have their product Pins automatically saved in one place, making it easier for them to come back and shop items they’ve checked out when they’re ready to buy. Users […]
