Impact shows up in how a customer’s business actually runs day to day. It’s not about a system going live or a dashboard looking impressive. It’s about whether issues are resolved faster, whether revenue moves more quickly, and whether people genuinely feel their jobs have become easier, says Shakira Talbot, Group VP, CRM EMEA at ServiceNow.
AI Hub is a new capability within its Agentic Marketing Orchestration platform that enables enterprise teams and agencies to build, deploy and govern AI agents directly within live workflows.
The new capabilities reflect WRITER's commitment to delivering AI agents that listen, plan, and execute under the controls IT already trusts and grounded in each enterprises’ unique business intelligence.
Unlike other autonomous agents on the market, Wingman is designed with a clear line between what it does on its own and what it checks with users first.
By connecting governed data, stronger analysis, and operational workflows more directly, Qlik and ServiceNow are helping their customers create a more practical path from enterprise intelligence to enterprise action.
Box also announced enhancements to Box AI Studio, allowing admins to develop custom agents tailored to complex, business-specific use cases.
In an industry offering template-based or limited AI generation, Jotform AI combines end-to-end conversational creation with advanced automation inside an enterprise-ready ecosystem.
Unlike general-purpose AI agents, Project SnowWork is built on a single enterprise-wide source of truth with governed metrics, shared business definitions, cross-cloud interoperability, and built-in security and auditability.
ServiceNow is bringing Moveworks' capabilities to the ServiceNow AI Platform and delivering immediate value to customers through ServiceNow EmployeeWorks, a conversational front door for the enterprise.
Cloud CRM vendor Really Simple Systems launched a workflow automation feature that will allow users to create workflows in the CRM. The no-code Automations use a graphical interface rather than traditional computer coding. The workflows can be used for a wide variety of processes in the CRM, including marketing activity with automated campaigns and lead […]
