Waterfield Tech

This consultative solution engages all levels of a contact centre to uncover process breakdowns and areas ripe for technological transformation. Waterfield Tech, a customer engagement solutions provider, launched its Impact Analysis program, a prescriptive engagement aimed at helping clients address inefficiencies across the contact centre and capitalise on digital transformation opportunities.  This consultative solution engages […]

Dice Communications offers a range of IT solutions, including networking, infrastructure, disaster recovery, and IT managed services. Waterfield Tech, a customer engagement solutions provider, has acquired IT and telecommunications company Dice Communications, broadening its solution portfolio and value-added services for contact centres. Financial terms of the deal were not disclosed. Dice Communications offers a range […]