Quantum

Quantum Metric, provider of the Continuous Product Design platform for digital experiences, today launched Atlas, a structured and accelerated solution powered by machine intelligence and mapping learnings from hundreds of companies and digital teams to help users identify and respond to digital customer needs. Atlas is a library of pre-built industry guides within the Quantum […]

Quantum Metric, a product design platform provider, has integrated its session replay technology with ServiceNow to extend insight into individual customer experiences. Quantum Metric Embedded Replay will be available across all ServiceNow workflows and allow users to pivot to Quantum Metric’s session replay without leaving the ServiceNow application. Customer service agents can watch 100 percent […]