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Oracle Introduces AI to Fusion Cloud CX

The latest AI capabilities liberate marketers, sellers, and service agents from time-consuming manual tasks by unlocking relevant content, recommendations, and insights with automation and conversational interfaces.

Staff Writer

September 20, 2023

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Martechvibe To Launch Report on Customer Service in the Age of AI

14 hours ago As part of an editorially-driven initiative, Martechvibe in partnership with Cequens is studying the current and projected growth of AI implementation in customer service, and how organisations in the Middle East are re-imagining their strategies.

How Does UAE Fare with Digital Travel Credentials?

16 hours ago Introducing a new level of seamless travel, the practical application of biometric data results in smoother experiences for travellers. In the regional aviation sector, seamless travel and DTCs emerge as notable contributors to ongoing sustainability efforts.

Enghouse Partners with Voxtron for ME Expansion

17 hours ago This collaboration is marked by Voxtron’s introduction of the innovative Voxvantage Cloud Contact Center as a Service (CCaaS), leveraging advanced contact centre technology from Enghouse.

AppDirect Acquires Builtfirst

18 hours ago AppDirect will offer Builtfirst customers additional benefits and new functionality, such as the ability to leverage components of AppDirect’s digital commerce platform.

Gatorade Expands Fuel Tomorrow Sports Platform

18 hours ago With the platform expansion, Gatorade is committed to help 2,500,000 teens across the world access the life-changing power of sport by 2030.

Webull Officially Launches in Thailand

19 hours ago The official launch of Webull in Thailand marks a significant milestone as Webull becomes the first US retail broker to enter the Thailand market.

Currys Partners with Microsoft and Accenture

19 hours ago This partnership will enable the retailer to leverage the latest AI and Gen AI technologies to enhance operations and shopping experiences.

Infosys and Formula E Strike New Partnership

4 days ago Through this collaboration, Infosys will provide in-race analytics, unlock fan engagement experiences, and enhance sustainability reporting and tracking for the Formula E championship.

Should Brands Prioritise Trust In Influencer Marketing?

4 days ago Around 64% of social media users either 'don't' or 'somewhat' trust creators, highlighting the need for brands to prioritise the trust factor when choosing creators.

Dentsu Launches Attention Study in Arabic

4 days ago Conducted in partnership with Lumen Research, the study will measure consumer’s attention spans across various platforms to establish the value of attention as a media effectiveness metric for Arabic audiences.