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Nucleus Highlights Increased Automation as CRM's Biggest Change
Over the past year, CRM vendors greatly improved platform flexibility to help their clients accommodate remote, hybrid, and in-person work, Nucleus Research concluded in its 2021 CRM Value Matrix, a yearly assessment of the CRM market. The research also revealed that leading vendors, most notably Microsoft Dynamics 365, Oracle CX Cloud, Salesforce, SugarCRM and Zoho, […]
