News
Balto Improves Real-Time Guidance With Intent-Based Voice Processing
Balto has released its next generation of intent-based conversational dialogue models, raising the bar in conversational guidance capability, and reaffirming the company’s reputation as the premier real-time guidance platform for contact centres. Using state-of-the-art deep learning techniques, Balto’s conversational dialogue modelling has been the gold standard for AI-powered real-time guidance during calls. With the latest […]
