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Sprinklr Partners with Twilio
Sprinklr, a unified customer experience management platform provider, has partnered with Twilio, a customer engagement platform provider, integrating Twilio voice and SMS technology with Sprinklr Modern Care. The result is a comprehensive, cloud-based contact center platform for omnichannel customer care. Twilio provides communications platform-as-a-service (CPaaS) infrastructure, while Sprinklr Modern Care delivers an artificial intelligence-powered contact […]