Lidiane Jones

Salesforce introduced Customer 360 innovations to its Marketing Cloud and Commerce Cloud that connect marketing, commerce, and service data on one platform. “A growing number of companies want to unify their data across marketing, commerce, and service so they can deliver truly connected customer experiences on any channel: in store, via email, or when shopping […]

Salesforce announces a series of new innovations and partnerships to power the future of commerce, enabling companies to modernise their systems, develop more flexible digital strategies, and connect with their customers wherever they are. “Today, consumers expect retailers to offer their products anytime, anywhere, and this is transforming the shopping experience,” said Lidiane Jones, EVP […]