News
Khoros Launches Iris AI
Alongside Aurora AI, Khoros' reimagined community product, Iris AI, completes a system that covers community forums, brand care, social media management and customer service, all AI-native and all sharing context.
Alongside Aurora AI, Khoros' reimagined community product, Iris AI, completes a system that covers community forums, brand care, social media management and customer service, all AI-native and all sharing context.
The new partnership allows companies to launch, manage, and analyse their social media profiles from the Khoros platform. Khoros, a provider of customer engagement software and services, and Cerby, a cybersecurity specialist, have partnered to help companies ensure safe and secure access directly to social media accounts for customers. The new partnership allows companies to […]
Khoros users can monitor, review, and respond to customer feedback they receive on Trustpilot as soon as it’s published through a single interface within Khoros Care. Khoros, a provider of digital customer engagement software and services, has integrated Khoros Care with review platform Trustpilot. Through this integration, Khoros users can monitor, review, and respond to […]
Besides having Khoros’ online community software, companies will also gain access to Grazitti’s community and digital marketing services. Grazitti Interactive, a global digital services provider, and Khoros, a digital customer engagement software and services provider, have partnered for online community development. The partnership expands an already existing eight-year relationship enabling customers to deliver online community […]
Khoros, a provider of customer engagement software and services, has partnered with EveryoneSocial, an employee advocacy platform provider. The partnership combines Khoros’ social media management solution, including content management, publishing, social listening, and governance, with tools in EveryoneSocial that help companies engage their employees and support marketing, sales, recruiting, and communications initiatives across social media. […]
Khoros and Opal announced an expanded partnership to enable enterprise companies to work more efficiently and effectively across marketing channels. The expanded partnership of Khoros and Opal empowers marketing teams across the globe to leverage the planning power of Opal to visualise and produce campaigns with Khoros’ industry-leading solution for social media management to publish, […]
Marketers face a multitude of problems in their quest for better customer engagement and ROI. As the world goes through yet another wave of digital transformation, we can see a democratisation of solutions. In this month’s Companies To Watch Out, we take a look at companies that serve marketers and consumers in various ways. From […]
Unified cognitive platform SearchUnify announced Colubridae ’21, its first major release of the year. It empowers enterprises to take a giant leap into the future of support and self-service. The latest release ramps up versatility, provides richer analytics, intent-based boosting, better content findability, and redefines chatbot training. Keeping in mind the disruptive era, the release […]
Khoros announced that it has joined the Adobe Exchange Partner Program as a Premier Partner. The partnership solidifies years of successful integrations across the Khoros platform and the Adobe Experience Cloud to provide connected digital experiences and analytics for joint customers. “Creating exceptional digital customer experiences starts with an understanding that technology isn’t a replacement […]