Eager to adapt to the digital habits and uses of its customers, Air France is offering a new communication channel with customers on WhatsApp. This free service is now available 7 days a week in 22 countries and in 4 languages (French, English, Italian, Brazilian/Portuguese). Messaging is transforming interactions between people and businesses, and with […]
Aramex’s early adoption of communication APIs and opening new channels for customers elevated engagement and prepared the logistics company for its future expansion Aramex, the leading global provider of logistics and transportation solutions, was looking for solutions to offer more personalised customer interaction channels in 2018. It operates in over 65 countries with more than […]
Marking its 10th birthday, Facebook Messenger announced a range of new Messenger features, designed to both spark a celebratory mood, while also adding entirely new functionality to prompt further messaging interaction and usage. New Poll Games, an interactive polling option that enables you to find out new things about friends. Users can now also write […]
