![Technology is The Last Piece of The CX Puzzle, Focus on Strategy](https://martechvibe.com/wp-content/uploads/2023/10/Gargash-Story-CX-NXT.jpg)
CX
Technology is The Last Piece of The CX Puzzle, Focus on Strategy
Nuran Mekky, Group Head of CVM Operations and Customer Experience at Gargash Group, discusses a comprehensive approach to customer satisfaction metrics and the role of innovation in customer value management.