Customer Service Suite

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.

Uniting Freshchat, Freshdesk, and the Freddy AI generative AI platforms, the Freshworks Customer Service Suite enables companies to automate and personalise self-service across channels.