How is Data Literacy Unlocking the Value of GenAI Skill Sets?
Around 76% of consumers across the UAE believe that GenAI will be a major game-changer in the next five years, but remain sceptical about the value it will deliver, Alteryx reveals.
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As organisations continue to adopt GenAI in their day-to-day activities, over 81% of business leaders believe that it adds value to their operational efficiency. A survey from Alteryx report revealed that 76% of the consumers across the UAE consider GenAI to be a major game-changer in the next five years.
However, it’s clear that a disconnect needs to be overcome to prove the value to consumers of using AI in their personal lives and at work.
Emphasising the hurdles in the complete utilisation of GenAI tools, Trevor Schulze, CIO at Alteryx said, “As we navigate the early stages of genAI adoption, it’s vital that businesses and the general public truly understand the value of AI and mitigate fears. However, we know from the data that trust, ethical concerns, a skills shortage, and algorithmic bias are critical roadblocks that must be overcome.”
What are the roadblocks to the successful adoption of GenAI?
Recently, Alteryx unveiled its “Market Research: Attitudes and Adoption of Generative AI” report, which surveyed 690 EMEA IT business leaders and 1100 members of the general public. The report highlighted trust, ethics, and skills issues as consistent concerns for both business leaders and consumers that may be undermining the successful rollout and adoption of GenAI. Here are a few key takeaways from the report:
- Trusting the output of gen AI is a major concern for business leaders and consumers alike. More than a quarter of consumers believe the technology will give rise to fake news (27%) and are concerned about how hackers may use genAI to commit crimes (40%) too. Meanwhile, half (51%) of business leaders say their organisation has already experienced misinformation produced by genAI.
- Around 51% of the general public highlighted that the information they received from genAI was incorrect, and 40% believed the information was out of date. Businesses also reported issues with genAI generating infringements on copyright or intellectual property rights (47%), as well as receiving unexpected or unintended outputs (37%).
- Another issue impacting trust in genAI from businesses and the public is ‘AI hallucinations’ – when genAI produces incorrect predictions or nonsensical outputs, prompting the need to apply generative AI to the right use cases and technology.
So, while genAI is starting to deliver business value, its roadblocks need to be overcome. A contributing factor alongside insufficient governance frameworks, could be a lack of data literacy, which is holding businesses back from scaling genAI across the organisation.
Also Read: Leveraging Generative AI for Enhanced Customer Experiences
How is data literacy unveiling the value of GenAI skillsets?
Commenting on the importance of data literacy when it comes to leveraging the full potential of GenAI, Trevor said, “To truly reap the benefits of this ‘game-changing’ tech, organisations must accelerate their data journey, implement better governance and empower non-technical users to access and analyse data in a secure and trusted environment, while addressing privacy and bias concerns. Get this right and genAI has the potential to drive innovation, enhance decision-making, and deliver significant value in both the workplace and the personal lives of employees.”
