customer experience

BMO is utilising Dynatrace’s platform to scale its digital banking capabilities for global customers, further enhancing loyalty.

Using the new Jawwy 2.0 app configured in partnership with MATRIXX and Celfocus, customers can pay off their balance and gift data and minutes to friends. 

The 'My Volkswagen' app serves as a comprehensive platform, empowering users with a range of services and features accessible at their fingertips.

Spotify’s partnership with Bandsintown reinforces its commitment to helping artists connect with and monetise their fanbases.

The partnership with Xendit will enrich Tonik's ecosystem by providing customers with new and convenient channels for their Tonik accounts.

The partnership aims to position Dubai as a global leader in providing rapid, eco-friendly, and low-noise air travel facilitated by the developer’s innovative technology. 

By deploying Salesforce Einstein and Field Service, Arada will enable customers to use its super app to complete a series of tasks easily and conveniently. 

The newly launched online catalogues seamlessly integrate instantly shoppable content, real-time product inventory updates, and rich media, establishing an inspirational channel for customers.

As brands continue to adapt to changing consumer preferences and behaviours, those that prioritise customer experience are poised to thrive in the dynamic market. A look at six brands doing it right.

OOO is a plug-and-play solution that adapts to organisational needs quickly by managing multiple booking behaviours.